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How to use AVG
2011 AntiVirus!
Install
AVG 2011
Update AVG
Run
a Scan
Verify
Scan Results
Empty
Virus Vault
What
if....?
Install
AVG Free Anti-Virus
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Find
out what version Windows you have: Press and Hold the
Windows key,
then Press and Release Pause/Break key or
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Right
Click My Computer or Computer
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Click
Properties
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Look
under the System for System Type
Click
Image for example: 
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or paste the following in your browser window's Address Bar:
http://free.avg.com/us-en/download.prd-afg#tba2
For
Windows 32bit version Users:
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Click
the second file named AVG for Windows (32bit)
For
Windows 64bit version Users:
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Click
on the third file name for AVG for Windows
(64bit)
Click
Image for example:
For
High Speed Internet Users:
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A
File Download window will appear. Click on Run.
Click
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The
wizard will automatically start once the download is finished.
For
Dial Up Internet Users:
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Click
on Save
Click
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Make
sure Desktop is selected and click Save
Click
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Once
finished, the file will be on your desktop. Find it and
double click
it to start the installation wizard.
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Once
Wizard starts, Click Accept
Click
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Keep default of Quick Install and
Click Next
Click
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Uncheck
both boxes in this screen and then Click Next
Click
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Note:
If you want to use the AVG Tool Bar for Internet Explorer, then leave the
first option checked.
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The
next step takes awhile. Be Patient and wait for this screen to
change.
Click
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Click
the arrow on the left to answer the question if you want to and then
Click Finish
Click
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Update
AVG
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Open AVG
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Click Start, then go to All Programs, then to AVG
2011 and click on AVG User Interface
Click
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Click
Update Now in the left pane
Click
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Click
Update
lick
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Continue
clicking Update Now until you receive the message "You
are currently up-to-date" within the application or in the lower
right-hand corner of your screen.
Click
Image for example: 
....or
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Right
Click the AVG icon in the system tray in the lower right
corner of your desktop and click on Update Now
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Click
Update
Click
Image for example:
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Continue
clicking Update Now until you receive the message "You
are currently up-to-date" within the application or in the lower
right-hand corner of your screen.
Click
Image for example:
Run
a Scan manually
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Open AVG
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Click Start, then go to All Programs, then to
AVG 2011 and click on AVG User
Interface
Click
Image for example:
....or
right click the AVG icon in the system tray in the lower right
corner of your desktop and hover over Scan and click on Open AVG User Interface
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In
the left pane, Click on Scan Now
Click
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Verify
Scan Results and Empty Virus Vault
Once
scan is finished, verify test results and empty the Virus Vault.
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From
the top menu options, Click History then Scan
results
Click
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Verify
scan shows complete by checking the icon in front of the scan.
The icon in front of each scan should show an icon that looks like a
solid piece of paper . If it shows
broken like the example below, then start the scan again.
Click
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Click
History, then Virus Vault
Click
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Click
Empty Vault
Click
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Click
Yes and then click Close
Click
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What
If.... What
if it shows you have a virus and it didn't get rid of it? Don't
panic. There are a few things we can do to get rid of these pesky
viruses. Scenario
one: AVG will sometimes give you a pop up that shows it
found a virus. This window will have options on what to do with
it. Always click the option Move to Vault. Once
a file has been moved to the vault, it is no longer a threat to your
system. Reboot your computer immediately. If your computer is acting normal after moving that file to
the vault and rebooting, then it is safe to empty the vault and get rid of the
file. If it does cause problems, then the file needs to be restored
and then replaced with an uninfected file. We can do that for you. To
empty the vault
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From
the top menu options, Click on History then Virus
Vault in the left pane
Click
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Click on
Empty Vault
Click
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Click
Yes and then Close to exit
Click
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To
Restore a file
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From
the top menu options, Click on History then Virus
Vault in the left pane
Click
Image for example:
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Highlight the file you need to restore
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Click on Restore
Scenario
two: AVG shows it found a virus in the scan, but didn't
do anything with it. You have two choices to remove this file.
First, you can find it and delete the file yourself, or you can bring it
in to us and we will remove the file for you. It all depends on how
comfortable you are with exploring Windows file system. How
to find the file
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From
the top menu options, Click History
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Double click the Test that states it found a virus
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Scroll down until you find the file - it will be in red writing
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Make note of the path....example would be
C:\Documents and Settings\Owner\Local Settings\Temp
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Explore to the file location and delete the file manually.
For any questions please call 480-218-4960
or E-Mail info@mesasos.com
Copyright
© 2004 (servingonlineseniors.com, mesasos.com, sosmesa.com,
oneononesolutions.com) All rights reserved.
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