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Welcome to Serving Online Seniors

REMOTE SUPPORT IS NOW AVAILABLE!!  Call us today to see how!  REMOTE SUPPORT is just a couple of clicks away.  All from the convenience of your own home!

Tired of being taken advantage of?  Want your computer fixed quickly with no gimmicks?  Serving Online Seniors takes the hassle out of getting your computer fixed.  A high percentage of computers are fixed with our Basic Service, which is one low price every day.

With the average wait time of 2 to 5 business days and no major inventory of parts to try to "sell", SOS can fix it properly and quickly.

 

Welcome to Serving Online Seniors

Computer Repair & Services

 

Monday - Friday      9:00 a.m. to 5:00 p.m.

Saturday                   9:00 a.m. to 11:00 a.m.

 

Remote support services are available to those who have an active Internet connection.

        We can fix problems remotely

  Viruses, malware & spyware removal

     Slow computer problems

Software/driver issues – stop pop-ups  or errors  

Email problems

Printer problems

Announcing a New Service!!

Starting in April 2013
just for our Snow Birds

We will offer...........

Remote Service and Support!!

Make sure you have a business card and call us if you need assistance this summer

 

 

     We can also....

     ....tune up your computer

     ....Optimize your Windows

     ....Install and configure programs

     ....Update Windows

     ....Update Drivers

     ....Perform File system maintenance

 

     

 

 

COMPUTER REPAIR

  • Diagnostics

  • Spyware Removal

  • Virus Removal

  • Performance Checks

  • Format/Reinstallation

HARDWARE

  • Diagnostics

  • Updates

  • Upgrades

  • Installation

  • Replacement

SOFTWARE

  • Updates

  • Upgrades

  • Installation

  • Support

 

OTHER SERVICES

  • Customization

  • Email Setup

  • Home Network Setup

  • New Computer Setup

 

 


7435 E. Main Street  Suite 106

Mesa, AZ  85207

Phone  (480) 218-4960

Info@mesasos.com

    Serving Online Seniors was started out of an honest, sincere need for computer repair, training and assistance specifically for seniors.  What we noticed upon retiring and moving to Mesa in 2000, was that seniors where vulnerable to the repair shops, including the large chain stores, and seniors were being over-charged, taken advantage of and intentionally kept ignorant towards their computers.  Some of the assistance we gave in the first few months, within our community (Sun Life Resort), was heart breaking!  We were appalled at what we saw happening.  We decided to provide the lowest cost assistance we could and we worked out of our home.  Word spread quickly and the need for assistance was overwhelming.

    A mere eight years later and my how we have grown!  We now have a location at 7435 E Main in Mesa.  We have a customer base over 5000 loyal customers.  SOS continues to provide inexpensive (lowest in the valley), honest and sincere service.   Since 2000, our daughter Tessa has joined the business.  Besides extensive computer experience, she has the same morals and standards that we built the business on.  She has received accolades from seniors that they have worked for and has helped to add energy and knowledge to the business.

    Serving Online Seniors provides computer repair, services and some training.  We offer assistance in-shop and on the phone.  Claudette and Kiefer answer 25 to 50 calls a day, so be patient and leave a message.  Can't come to us?  SOS does house calls as well!  We also offer a low cost pick up and drop off service.

    Our company does not sell computers, but we do keep basic parts on hand to ensure the fastest fix possible if a part is needed.  So if we tell you your computer is not worth repairing or has fatal flaws; we are not just trying to sell you a new computer!  If special parts are needed, we research the part and find the most inexpensive part available and order it for you!  All you have to do is pay what that part cost us.  There is no exurbanite markup on custom part orders.

The New Windows 8 Operating System Outline
Click picture for Outline

 

Recommended Software* for Anti-Virus, Anti-Spyware, Anti-Malware and Anti-Adware. ** 

Click on an icon to download the latest version of these programs.

                                                                                        

                                                                                                                        

* Serving Online Seniors does not sell any of the listed programs. Each program has both a Free and a Paid version. They are only recommendations and it is up to you, the consumer, to use them or not.

**Serving Online Seniors is not affiliated with any the companies of our recommended programs. These programs have been used by our technicians for many years, so we trust them. So can you!

 

Join us on Facebook for tips, information and discounts!  Go to http://www.facebook.com/Serving.Online.Seniors

 

We are located at

 

7435 E. Main Street

Suite 106

Mesa, AZ  85207

Phone  (480) 218-4960

You will find us on the South side of Main Street between Sossaman and 74th.